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  • Where is my order?

    Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalized Photo Charm, it can take 3-5 business days tracking information to become available.

    Other Questions?

    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

  • Track Order

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How can I track my order?

You will receive a tracking number by email once the order is sent out, you will be able to track the order status in the top right corner of any NameNecklace page by clicking “TRACK MY ORDER”.

To track your order:
- Go to http://www.myluckynecklace.com/trackorder/
- Enter the email used to place your order, then click “Check”
- Click the yellow “Track” button for more detailed information.